Shipping policy
Shipping Policy
Who We Are
Havenicstore ("Havenicstore," "we," "us," or "our") operates https://www.havenicstores.com (the "Site"). We are committed to providing a clear, reliable, and efficient shipping experience for all customers.
Shipping Fees
We currently offer free standard shipping on all orders shipped within the United States.
Shipping Locations
At this time, we only ship orders within the United States.
We may expand shipping to additional countries in the future. Any new shipping destinations will be announced on our website before they become available at checkout.
Order Processing
Orders are processed within 1-2 business days, Monday through Friday.
Orders placed before 10:00 PM Eastern Time (ET) on a business day will typically begin processing that same day. Orders placed after the cut-off time, or on weekends or U.S. public holidays, will be processed on the next business day.
Estimated Delivery Time
After processing, orders are typically delivered within 5-7 business days, depending on the delivery destination within the United States.
Delivery times are estimates only and may be affected by carrier delays, weather conditions, or other circumstances outside our control.
Shipping Methods
We use trusted shipping carriers, including DHL and FedEx, to deliver orders safely and efficiently.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Lost or Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery. To help us review the issue quickly, please include your order number and clear photos of the item and packaging.
If your package is lost or does not arrive within the expected delivery window, please contact us so we can assist you in working toward a resolution.
Returns
For information about returns, refunds, or exchanges, please review our Returns Policy on the Site.
Contact Us
If you have any questions about this Shipping Policy, please contact us using the details below:
Email: support@havenicstores.com
Phone: +1 (978) 221-1108
Address: [Insert Company Address]
Business Hours: Monday-Friday, 9:00 AM-5:00 PM ET